All Aukvision Products Come with a Free Three-Year Warranty

No matter what problem you may encounter during the warranty period ,we will do whatever we can in order to resolve the issue.However,you should read through the terms of our warranty to avoid any future misunderstandings.

Our terms are as follows:

Warranty Period

The warranty period starts from the documented delivery date of the product,and it lasts for three years.

The warranty on all Aukvision products covers:

—Repair

 Within the warranty period,Aukvision provides free repair or replacement of compnents that have been damaged due to product quality issues.Warranty period aside,regardless of whether components have been damaged due to human factors or natural causes,Aukvision will only charge for the costs of replacing or repairing the components.

—Exchange

Customers have the right to exchange a product or have it repaired within 90 days of the date of purchase,if the product based on the regulations set out in the product manual experiences a hardware malfunction that does not meet the related quality testing standards of the “product manual” and national standards and are not caused through human error.If you choose to replace the product,you must take the faulty device and receipt to an authorized Aukvision service outlet,which can exchange the product for another of the same model and specifications or exchange the faulty components,if the same product model or components are no longer in production,then they will be exchanged for products or components whose function are not less than that of the original.

Special note: In accordance with the specific purchase and sale contract,products on sale at a discount cannot be exchanged,ex-display devices on sale at a discount are not covered by Aukvision’s exchange and related polices.

—Return

Customers have the right to return or exchange a product or have it repaired within 7 days of the date of purchase,if their Aukvison product experiences a malfunction that does not meet the related quality testing standards of the “product manual” and national standards.If you decide to return the product,you must take the faulty device and the original receipt to the store where it was purchased and the retailer will handel the return of the product free of charge. A one-off refund payment will be made for the price at which the product was purchased(the price listed on the original purchase receipt,same for below).

Special note: In accordance with the specific purchase contract,products on sale at a discount cannot be returned,ex-display devices on sale at a discount are not covered by Aukvision’s exchange and related polices.

The warranty does not cover the following:

—The Three Service Warranty period has expired.

—Malfunction or damage cause by improper use,maintenance or storage of the product.

—Unable to use the product normally due to installation of pirated,not-standard,self-made or publically unavailable third-party software.

—Malfunction or damage due to being dropped,crushed,exposed to high temperature,corrosion,introduction of foreign bodies,poor electrical circuits or other abnormal factors.

—Malfunction or damage due to natural disasters,conflict or other force majeure factors.

—Product malfunction caused by dismantling,maintenance or installation by unauthorized or uncertified personnel.

—Products that do not have labels bearing a factory nane,factory address,date of manufacture, product serial number,product certification,product warranty card or product serial number,or whose such labels are unclear or damaged rendering them unreadable.

—The product type or serial number on the purchase receipt does not match the actual physical product.

Contact

In case you have any question about Aukvison,feel free to contact us.